Points of View

The constant relationship with companies, institutions and the academic world allows us to have a privileged point of view on the dynamics concerning economy, companies and sectors. Through this section we would like to share with you our thoughts, offering you insights on specific issues.

The way out of the tunnel

There is always a ray of light at the end of the tunnel. This is not the first recession that we have seen, and (unfortunately) it will not be the last one either. Economic cycles generally take 8 years to complete. And when we go in a downturn (like we are going now) we tend to forget that we have been there before and we went out!

Posted By:

Domenico Di Luccia

Date:

Mar 16 2009

The quality of services, a challenge In hard times

At a time like the present one, when economy is a major concern, when the crisis quits the finance quarters to affect everyone’s life, namely businesses, consumers, markets, “quality” rings nearly as a theoretical luxury. The client – meant both as consumer and as BtoB user – seems to care almost exclusively for pricing or, at best, for a profitable value for money. Accordingly, the challenge everyone is faced with concerns addressing extensively the very concept of quality trying to redefine the underlying criterion, without merely freezing or denying it.

Posted By:

Vittorio Costella

Date:

Mar 16 2009

Learning and knowledge organizations

The turbulence witnessed in the competitive set is quickly changing the rules of the game while sweeping away all of the certainties in which shelter we had lived so far. Globalization and competition from the emerging countries, which seemed to be the number one variable we were confronted with, are just one of the countless factors that are modifying the current scenario. In fact, other equally important variables have come into play such as the role of international finance, the aging Western population and the swift change in consumers’ attitudes.

Posted By:

Roberto Liscia

Date:

Mar 11 2009

Sweeping innovations: something plannable?

Every now and again each and every market has to cope with unexpected, disruptive events turning the competitive set upside down. Such events identify with sweeping innovations, originating from either client turnovers or technological changes. Their being likely to take place depends on the existence of what is commonly referred to as ”structural gaps” in the market.

Posted By:

Salvatore Vicari

Date:

Feb 01 2009

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